Frequently Asked Questions

In this scenario, you need to contact us so that we can determine whether the car is going to be available. If the car is not reserved, you will be charged on the usual rate for the extra days. The car must be returned at the time which was previously agreed with a leeway of 1 hour. If car is returned after this hour, you will be charged for the day.

Yes, we will reimburse you.

Autorad provides 24/7 roadside assistance. In case of car breakdown or accident, just give us a call and a team of experienced mechanical engineers will take care the rest. Also, keep in mind to file an Accident Report along with the third party motor vehicle driver, if involved, so you can claim the car damage waiver. Please read carefully the section on Car Insurance, stated on this web site.

A written license issued by Autorad is necessary, in order to transport a rental car on boat. The rental car is not under damage or loss waiver, during sea transport.

Yes, fuel is provided upon pickup. There are many petrol stations around the island. On drop off, the car needs to have the same amount of fuel as it had on pick up.

You are able to pick up and drop off the car anywhere in Mykonos (port, airport, hotel, anywhere in Mykonos). There is no charge for the delivery and the collection.

No, the car must be collected or delivered within the operating hours, 9:00 till 21:00 (GMT +2)

Depending on the Delivery & Collection locations you have chosen, there will be a representative from Autorad Car Rental Services holding a card with your name. In order for the Autorad member to identify you, please have your ID card and drivers license with you.

The operating hours of our office are 9:00 to 21:00 (GMT +2) 7 days a week.

Yes, of course you can have a full insurance option during your reservation. Full insurance Collision Damage Waiver is a service that reduce your liability for damaging the car, its parts and its accessories as long as the car is used in accordance with the terms and conditions of the rental agreement. The waiver carries an excess of 450 Euros. That means, your liability concerns the first 450 euro in case of an accident. The excess excludes glass (windows etc), tyres and any damage.

Yes, you are able to extend your reservation. Please contact us in order to arrange the extention.

Yes you can have extra drivers, as long as we are informed.

Yes! Autorad is known for its fast response times and flexibility. Last-minute bookings are welcome, subject to availability.

Yes. Cars should be returned with the same fuel level as when delivered. If not, a refueling charge may apply.

The price includes VAT, third-party insurance, unlimited kilometers, and 24/7 customer support. No hidden fees.

No. All Autorad vehicles come with unlimited kilometers, so you can explore Mykonos without worrying about extra mileage charges.

Yes. Drivers must be at least 23 years old and hold a valid driving license for at least one year. Some premium vehicles may require the driver to be over 25.

You’ll need a valid driver’s license (issued at least 12 months ago), a passport or ID, and a credit or debit card for the rental agreement.